Pricing / QMS Implementation

QMS Implementation

Build a robust Quality Management System from the ground up. We design, document, and embed practical quality systems your team will actually use.

Investment Range KES 200,000 - 500,000
3-6 month timeline End-to-end support

What's Included

A comprehensive quality system built to your operations, covering every critical element.

Quality Policy & Objectives Development

Define your quality direction and measurable targets aligned with business goals.

Quality Manual Creation

Your master quality document covering scope, policies, and system overview.

Process Mapping & Workflow Design

Visual mapping of key processes to clarify responsibilities and handoffs.

Document Control System Setup

Structured system for creating, reviewing, approving, and distributing documents.

Record Management Framework

Retention schedules, storage protocols, and retrieval systems for quality records.

KPI & Metrics Framework

Measurable quality indicators to track system performance and drive improvement.

Management Review Procedures

Structured review meetings to evaluate QMS effectiveness and set direction.

Corrective & Preventive Action (CAPA) System

Systematic approach to identifying root causes and preventing recurrence.

Supplier Qualification Procedures

Frameworks for evaluating, approving, and monitoring your supply chain partners.

Customer Complaint Handling Process

End-to-end complaint lifecycle from intake to resolution and trend analysis.

Continuous Improvement Framework

Tools and processes for ongoing system enhancement using data-driven decisions.

Staff Competency & Training Matrix

Competency mapping, training plans, and effectiveness evaluation for your team.

Implementation Timeline

A structured 3-6 month journey from assessment to a fully operational quality system.

Phase 1 Month 1 Assessment & Design
  • Current state analysis of existing quality practices and gaps
  • QMS architecture design tailored to your operations
  • Stakeholder alignment and project planning
Phase 2 Month 2-3 Documentation
  • Quality manual development and review
  • Standard operating procedures for all critical processes
  • Work instructions, forms, and records templates
Phase 3 Month 3-5 Implementation
  • System rollout across departments and teams
  • Staff training on procedures, forms, and quality responsibilities
  • Process embedding and pilot runs to validate workflows
Phase 4 Month 5-6 Review & Optimization
  • Internal audits to verify system effectiveness
  • Management review and leadership sign-off
  • Gap closure, system refinement, and handover

Who Is This For?

QMS implementation is the right starting point if your organization fits any of these profiles.

Building From the Ground Up

Pharmaceutical companies establishing a Quality Management System for the first time and need a solid foundation.

Formalizing Existing Practices

Organizations transitioning from informal to formal quality systems and need structured documentation and processes.

Preparing for ISO Certification

Companies preparing the foundation for future ISO certification by getting their quality system audit-ready.

Frequently Asked Questions

How is this different from ISO certification support?

QMS implementation builds the system foundations -- your quality manual, procedures, document control, and operational processes. ISO certification adds the external audit and certification component. Many clients start with QMS implementation and pursue ISO certification later.

Can we implement QMS in stages?

Absolutely. We can prioritize critical processes first and expand the system over time. This phased approach works well for smaller teams and allows you to build capacity gradually without overwhelming your staff.

Do you provide digital QMS tools?

We set up document control systems and can recommend digital platforms suited to your team size and budget. Our focus is on practical, sustainable systems your team will actually use -- not overly complex software that gathers dust.

Ready to Build Your Quality System?

Let's design a QMS that fits your operations and sets you up for long-term compliance success.

Build Your Quality System

Free consultation included -- no obligation